VISITOR SATISFACTION SURVEY

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WHAT'S YOUR OPINION ON THE SERVICES OFFERED?
ACCESS
Very
satisfied
Satisfied
Not much
satisfied
Not satisfied
at all
Not
affected
Suggestions
Road signalisation





Parking





Opening hours





Access to the web site





ENVIRONMENT
Very
satisfied
Satisfied
Not much
satisfied
Not satisfied
at all
Not
affected
Suggestions
Comfort of the place





Cleanliness





Presentation of the tourist information





Waiting time





STAFF ATTITUDE
Very
satisfied
Satisfied
Not much
satisfied
Not satisfied
at all
Not
affected
Suggestions
Presentation





Politeness





Disponibility





Competence





Reception on the phone





Reception on the site





ACCOMPANIED VISITS
Very
satisfied
Satisfied
Not much
satisfied
Not satisfied
at all
Not
affected
Suggestions
Organization





Cultural content





Orientation to other tourist structures





INFORMATION
Very
satisfied
Satisfied
Not much
satisfied
Not satisfied
at all
Not
affected
Suggestions
Accuracy of the information given





Quality of the content of the given documents





Incitation to discover other tourist sites





Global appreciation of your visit at the mines de Bruoux





SHOP
Very
satisfied
Satisfied
Not much
satisfied
Not satisfied
at all
Not
affected
Suggestions
Choice range of products





Labelling - Information





Value for money





REFRESHMENT AREA
Very
satisfied
Satisfied
Not much
satisfied
Not satisfied
at all
Not
affected
Suggestions
Choice range of products





Comfort of the terrasse





OPTIONAL
Age
Profession
Country of origin :
Less than 18

18 - 24

Farmer - Owner

Craftsman - Merchant

Zip Code :
25- 34

35 - 49

Business executive - Liberale profession

Worker

50 - 64

65 and more

Employee

Intermediate profession

Did you prepare your visit on the Internet ?
 		Retired
Other
Yes
No
Unemployed
 
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